Open 7 days 6:00 am to 11:00 pm
Our Most Frequently Asked Questions
We are open 7 days a week from 6:00 am to 11:00 pm.
The posted time for starting the last wash is 9:30 PM. This typically allows enough time for our customers to finish washing, drying and folding their clothes by 11:00 PM.
All the machines work with a laundry card – you don’t need to bring quarters. You can use cash, VISA or MasterCard to add value to a laundry card that may be re-loaded as you use up the balance on your card.
You may get a laundry card by visiting the VTM (Value Transfer Machine) at the front of the store. Follow the simple steps to get a laundry card and add value by inserting cash, VISA or MasterCard. You can add money to the card as needed. Our friendly staff is always available to assist you if you need help with your transaction.
You can add money to your card using cash, VISA or MasterCard at the VTM (Value Transfer Machine) next to the office. Please see the attendant if you need any assistance with your transaction.
Yes, the card will retain any unused balance for future visits and can be reused and reloaded as often as needed.
If you registered your laundry card with us, we can disable your lost card and transfer any remaining balance from that card to a new card. No card balance will be lost as long as you register your card.
Registration can be completed directly on the VTM (Value Transfer Machine) or one of our friendly staff will assist you.
Top load washers are smaller capacity and less efficient. Front washers provide a better wash and are gentler on your garments due to their tumbling action. They need less soap (for example a double load front load washer will need about 1 1/2 load’s worth of soap). Front load washers are better value and more environmentally friendly.
You can – but you need to aware of a few things. Pillows can sometimes be damaged during wash and may lose stuffing or lose it’s shape. Please use your best judgment.
Comforters with down fillings take longer to dry. You may need to air dry them at home to get the moisture out. Please take care to dry them completely to prevent mildew.
You can add any amount of time to the dryer by inserting your laundry card into the dryer until the desired drying time is reached. Then press the START button. Please remember to take the card with you when you are done adding time to the dryer.
Anything with rubber should NOT be placed into the dryers on any temperature other than “air dry”. This includes all shoes, sneakers, and rugs with rubber backing or any other item that is made with any rubber or plastic materials. They may become damaged and misshapen after being placed in the dryer. Items containing rubber or plastic are not permitted in the dryers for this reason.
1015 De La Vina St. Suite A
Santa Barbara, CA 93101
Monday thru Sunday
6:00am to 11:00pm, last wash at 9:30